Importing members
We can manually assist customers looking to import members from other community or marketing platforms.
To import members manually, you will need to provide us with a CSV file that includes:
- The email address for the member.
- The full name for the member, optional but highly encouraged.
Any email address should be verified, and you must have received the content of the member to opt-in to your community.
As members log in to your community using a passwordless link sent to their email address, no password or other account data is required to import members.
Please contact us to discuss a manual import of members.
Supported platforms
A non-exhaustive list of platforms that support exporting member data in the format we require, include:
- Slack
- Mailchimp
- Discourse
- HubSpot
- Salesforce
- SendGrid
- Shopify
- Klaviyo
If you are unsure how to export member data from a platform you are using, please contact us and we will help.