Hall

The customer community platform for companies

They use
Hall
to start discussions between their customers, broadcast and publish newsletters and updates, self-serve answers with community support, inspire users to share ideas, and bring community chat from Slack into one discoverable destination.
Screenshot of discussion forums
See how they do it
1

Create a branded community
destination for your customers

The single home for your customers to discover, learn, and grow with each other.

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Simple for customers

A modern and easy-to-use interface that’s easy for customers to adopt, with a design that invites participation.

Fully customizable

Theme and style your community to fit your company brand, and host your site with a custom domain name.

SEO-ready

Drive organic traffic and awareness with a fast and optimized community site that performs in search results.

2

Customize to fit your customer
and company goals

Choose and tailor the platform capabilities that make the most sense for your community objectives.

Discussions

Simple and intuitive discussion forums

Inspire conversation amongst your customers about your product, industry, or anything really.

Explore discussions
Discussion forums
Broadcasts

Publish content and send email newsletters

Inspire conversation amongst your customers about your product, industry, or anything really.

Explore broadcasts
Broadcast
Support

Community-powered help and support

Empower customers to share product knowledge, resolve issues together, and build a self-serve knowledgebase.

Explore support
Support
Ideas

Capture feedback and feature requests

Invite ideas and suggestions from customers, capture support for ideas, and gather valuable product insights.

Explore Ideas
Ideas
Slack

Save and search Slack community messages

Sync conversations from a Slack community into fully searchable by customers and search engines.

Explore Slack
Slack
3

Manage and measure the impact of your community

Powerful tools to monitor, scale, and demonstrate your community’s impact on revenue and company metrics.

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Analytics

Powerful reporting to measure community impact, and detailed analytics for member activity.

Member CRM

View detailed information about your members, and rollup member information by company.

Moderation

Controls to moderate discussions and deactivate members, with always-on automatic spam prevention.

Start a customer community for free

Create a community for your product in just a few minutes.